COOKIES POLICY

Website: www.white-desert.com Last updated: 16 December 2025

This Cookies Policy explains how White Desert uses cookies and similar technologies on the website www.white-desert.com (the “Website”). It should be read together with our Privacy Policy.

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently, improve user experience, and provide information to website owners.

Cookies may be:

• Session cookies, which expire when you close your browser; or
• Persistent cookies, which remain on your device for a set period or until deleted.

2. TYPES OF COOKIES WE USE

2.1 Strictly Necessary Cookies

These cookies are essential for the operation and security of the Website. They enable core functionality such as:

• page navigation;
• form submission;
• security and fraud prevention;
• load balancing and performance optimisation.

Without these cookies, the Website cannot function properly. These cookies do not require consent.

Examples:

• Cloudflare security and performance cookies

2.2 Analytics and Performance Cookies

These cookies allow us to understand how visitors interact with the Website, helping us improve performance and usability. They collect information such as:

• pages visited;
• time spent on pages;
• interaction patterns;
• error events;
• approximate location and device information.

Analytics data is aggregated and anonymised where possible.

Examples:

• Google Analytics (GA4)
• Microsoft Clarity (including session recordings and heatmaps)

These cookies are only placed with your consent.

2.3 Marketing and CRM Cookies

These cookies may be used to:

• track engagement with marketing content;
• measure the effectiveness of campaigns;
• support customer relationship management.

Examples:

• HubSpot tracking and marketing cookies

These cookies are only placed with your consent.

3. THIRD-PARTY COOKIES

Some cookies are set by third-party services integrated into the Website. We do not control these cookies directly. Third-party providers may process data in accordance with their own privacy policies.

Relevant third parties include:

• Google
• Microsoft
• HubSpot
• Cloudflare

4. COOKIE CONSENT AND CONTROL

When you first visit the Website, you will be presented with a cookie consent banner that allows you to:

• accept all cookies;
• reject non-essential cookies;
• manage your cookie preferences.

You can change or withdraw your consent at any time via the cookie settings available on the Website.

You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality.

5. INTERNATIONAL DATA TRANSFERS

Cookies and data collected through cookies may result in personal data being processed outside your country of residence, including in South Africa, the United Kingdom, the European Union and the United States.

Appropriate safeguards are implemented where required by law.

6. UPDATES TO THIS POLICY

We may update this Cookies Policy from time to time to reflect changes in technology, law or our practices. Updates will be posted on this page with a revised date.

7. CONTACT US

If you have any questions about our use of cookies, please contact:

Email: info@white-desert.com

By continuing to use the Website with cookies enabled, you acknowledge that you have read and understood this Cookies Policy.