SHOP ASSISTANT ROLE BASED IN CAPE TOWN

The Guest Relations Manager will be the initial and ongoing point of contact with Clientele. The role is characterised by being Client focused, with the full Guest Experience as a roadmap to success. This role will report to the Head of Hospitality.

 

THE COMPANY

• Founded 17 years ago, unique multi-award winning company with high global reach (clientele and employees)
• The only company to offer a commercial private jet service to the Antarctic continent
• Renowned for their top end luxury and exclusivity
• Extremely complex value chain with extraordinarily high logistical expenses that enable transportation to, and accommodation of Guests on the Antarctic continent
• Highly seasonal business which results in the need for careful planning in both the high and low seasons

 

THE ROLE

• This role demands a nuanced understanding of the expectations of a discerning clientele, coupled with the ability to create a memorable shopping experience.
• Ascertain customers’ needs and wants; Recommend and display items that match customer needs.
• Arrange products on the display shelves
• Process payments and keep the shop in pristine condition
• Maintain a professional appearance and demeanour at all times
• Maintain confidentiality and discretion of guest information
• Assist the Guest Operations Coordinator with any Guest-related tasks as and when required.

 

THE PERSON, REQUIRED EXPERIENCE AND SKILLS

• Strong team spirit
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Working knowledge of relevant POS software and retail equipment
• Good mathematical skills
• Sales and persuasive skills
• Customer service and good interpersonal skills
• Valid driver’s licence
• Punctual and reliable
• Ability to maintain confidentiality and discretion
• Fluent in English
• 2 years working experience in retail – high end fashion preferrable
• Internships, apprenticeships and volunteer opportunities are acceptable as work experience for this role.
• Prior experience in attending to customers, creating and updating product inventories, managing a stock list and selling products will be useful.
• Background in or currently studying Fashion is an advantage

 

GENERAL

• The above outlines the primary responsibilities for the roles/duties, is not exhaustive and may be changed at any time, dependent upon the operational requirements of White Desert Limited and within the parameters of the position; and
• From time to time, the performance of duties outside the sphere of this job description will be required, as and when necessary, dependent upon the operational requirements of White Desert Limited, this includes but is not limited to actively contributing to the daily maintenance of the White Desert Camps and ensuring a standard duty of care.
• In addition, there is an all-embracing expectation that each team member will work collaboratively within the team framework and that each team member is responsible for maintaining a supportive environment in line with the White Desert ethos.

 

LOCATION

• Cape Town, South Africa

 

Please send your CV, cover letter and include position you will be applying for in subject line to [email protected]